Guest Information & Instructions

Ceud mile failte ……..a warm Scottish welcome to you

We have frequently been referred to as “The Jewel in the crown”. This is perhaps a slight exaggeration, with a more appropriate reference / metaphor being The Lodge on Loch Lomond Hotel surrounding our guests with our personal and comfortable interpretation of Hospitality, the precious metals bonding together the jewels of the crown being Loch Lomond.

Our situation on Loch Lomond is without doubt enviable. There are very definitely few places if any at all where you can listen to the Loch lap on the shores, the sun rising before your eyes, all from the comfort and slumber of your bed and pillow. Alternatively, where else could you sit and enjoy a romantic glass of Champagne with your loved one watching the sun set over the Loch?

Personally, we never tire of the scenery, it always succeeds on stopping our day, demanding a moment to stand and appreciate the view. No one day is the same and all our seasons each have their own dramatic appeal. Truly nature at its best.

Whilst we would never try to compete with our spectacular surroundings. We hope we at least compliment them in such a way as to allow uninterrupted appreciation without want or need.


The Lodge on Loch Lomond Hotel truly is a unique destination located on the beachfront at Luss and enjoying magnificent panoramic views over Scotland’s favourite loch.

The hotel’s facilities make for an ideal choice for Leisure, Conference and Wedding guests alike. Located only 30 minutes’ drive from Glasgow city centre and with easy motorway routes, it really is the perfect destination for escaping the buzz of the city and soaking up the relaxing atmosphere that being beside the loch provides.

This Loch Lomond hotel is in the area of many renowned Scottish Lodge‘s by Loch Lomond and is only 23 miles from Glasgow Airport , making it easily accessible via the main motorway links to Loch Lomond.
There are 48 guest bedrooms and a range of conference and banqueting facilities for up to 200 guests. The hotels location and it’s very own jetty enables our guests to connect with all that Loch Lomond has to offer.

The atmosphere at The Lodge on Loch Lomond is intimate, warm and charming and the team are focused on delivering a casual friendly approach. Colquhoun’s Restaurant and Lounge are the perfect place to relax and unwind and watch the changing landscape of the loch, the comfy sofas and floor to ceiling windows make this a perfect viewing spot and when the Scottish weather allows venture outside onto our beach to enjoy the nature & tranquility from our beach benches.

A leisurely stroll from the hotel takes you into the quaint village of Luss and you can explore Scotland’s most romantic church and its fabulous grounds or hop on the water bus down to Loch Lomond Shores for a little retail therapy at Jenners.

Contact Information

Address - Luss, Argyll, Scotland G83 8PA

Reservation Email - res@loch-lomond.co.uk

Lodge on Loch Lomond main line – 01436 860201

Reception – 0

Restaurant – 145

Night Porter (11pm – 7am) - 145                                                            

Dentist/Doctor – NHS 24 – 08454 24 24 24

In case of a medical emergency – Dial 999

For room to room – Dial 1 in front of the room number or 2 in front of the room number for our Munro annex building


The hotels complimentary wireless internet is available in all areas of the hotel. Your wi-fi information will be available on your yellow charge card. If you have any issues with this, please don’t hesitate to contact reception on 0 and someone will be happy to help.

Amber Leisure

Located within our Munro Lodge - our Spa is open 7 days 10am until 6pm.  AmberRose Spa provides two luxurious treatment rooms offering spa therapies from leading brand Germaine de Capuccini.  It has dedicated manicure & pedicure stations and guests can take time to relax and unwind in the brand new thermal suite with plush changing facilities to complete the experience.

The Thermal Suite includes a 2 person Rasul Mud Chamber for touchless treatment, Aroma steam room, Hot and Cold Showers, Salt Sauna and Herbal Sauna and Heated Relaxation Loungers – the Thermal Suite itself also enjoys those wonderful views out over Loch Lomond.

Wake up Call

If you require a wakeup call, please do not hesitate to ask a member of our reception team to arrange this for you.


Do you like to wake up to a morning paper to read with your cup of tea or coffee? We provide a range of newspapers that can be delivered to your room in the morning on request. Please ask someone at reception for information on this.

Room Amenities

You will find tea and coffee making facilities in your room.  You will also find an iron and ironing board in the cupboard and a hair dryer in the drawer. If you require any extra’s such as a sewing kit, robes, slippers, a toothbrush kit or shower cap, please contact reception on 0 and member of staff will be happy to arrange for this to be dropped at your door.


Checkout is 11am.  Please allow us time to have your room fresh and tidy for the next guest as it was for you, by returning your key to our team by 11am.

Extended checkout available on request £10.00 per hour – subject to availability.

Colquhoun’s Restaurant

Our award-winning restaurant serves up delicious cuisine carefully created using the freshest of local produce. The restaurant, and in Summer our Loch facing terrace, perfect for admiring our undisturbed panoramic views, is open from 7-10.30am (Breakfast), 10.30am to 12pm (Morning Tea), 12pm – 4.00pm (Lunch), and from 6.00pm-9.30pm (dinner menu).

Please ensure you have a table pre-booked for all required meals. If you haven’t already done so, you can book this by calling our restaurant team on 145. Please remember to carry your yellow charge card when joining us in the restaurant if you wish to room charge.

Fire Procedures
Your health and safety is very important to us and in the unfortunate event that a fire occurs, we hope that you will take immediate action and follow our range of security measures! Here’s what you should do;

  • If the fire is in your room; make your way out the nearest door and ensure you close the door behind you to contain the fire. Proceed immediately to the nearest available exit route and leave the building. Do not delay your departure and waste precious minutes by collecting your personal belongings – your health and safety is KEY. Make your way to the GRAVEL CAR PARK located adjacent to the Munro Building.
  • If you hear the fire alarm, and there is smoke in your room already; please keep low to the floor and crawl to the door if possible to protect yourself from smoke inhalation.
  • If you hear the alarm and there is no smoke in your room; head towards your room door. It will be your instinct to immediately flee, but please first carefully feel your door and door handle for heat…this will tell you if there are flames outside your door. If this is the case, please keep your door shut and place a damp towel at the bottom of your door to stop smoke from entering your room. You will be safer on this side of the door until the fire is tackled!
  • If you must stay in your room, cover your mouth and nose with a cloth to protect yourself from potential smoke inhalation.
  • Call the Reception desk (Call 0) or anyone you can so they can report the location of the fire to the emergency services when they arrive.
  • Turn off any heaters in your room
  • Fill your bath with water and pick up any container large enough to bail water on the fire if necessary.
  • If you hear the alarm and your door is cool and there is not an active fire outside your door, proceed into the corridor. If you have a clear pathway along the corridor, please make your way to the nearest fire exit and proceed to the GRAVEL CAR PARK located adjacent to the Munro Building. Again, please do not delay your departure by collecting personal belongings. If there is smoke in the corridor, stay low to the ground and crawl to your nearest exit.
  • As stressful as this kind of event can be, you must try to remain calm and collected and listen for instruction. We have several trained staff members who will assist you in the unlikely event of a fire. Your health and safety is our biggest concern!

The pretty conservation village of Luss is only a 5 minute walk from the hotel. A member of our reception staff will be more than happy to direct you towards the village.

A settlement has stood on this site since medieval times although much of the current village dates from the 18th and 19th centuries, having been developed to house workers from nearby slate quarries.

With its prim, identical sandstone and slate cottages garlanded in rambling roses, and its narrow sandy, pebbly strand, the village became the setting for the successful TV soap ‘Take the High Road’ which undoubtedly contributed to its popularity during the 1980s and 1990s. For anyone wanting to escape the crowds, the 19th century parish church offers a haven of peace and has a lovely ceiling made from Scots pine rafters and some beautiful Victorian stained-glass windows.

Luss is a popular stopping-off point for visitors exploring the Loch Lomond area. You will find a visitor centre for tourist information on Loch Lomond & The Trossachs National Park in Luss car park. There are several shops and refreshment facilities located within the village.

Scottish Walks

If you have the time while you’re with us, why not check out some of our amazing walking routes on riverside paths, along historic trails, through empty glens and over majestic hills.

Beinn Dubh, Glen Striddle horseshoe – Luss

Distance: 11.5km / 7.25 miles

Approx Time: 3.5 - 5 hours

Start/finish: Luss Car Park

The circuit of the hills above Glen Striddle is the closest walk from the Lodge and makes an excellent short hill walk. The ascent up the grassy ridge rising from Luss is a delight and the views over Loch Lomond and towards the Arrochar Alps are superb.


Kelpies Revisited – Falkirk

Map: Falkirk, Cumbernauld and Livingston.

Distance: 3.5 miles/5.5 km

Approx Time: 1-1 ½ hours

Start/finish: Falkirk Stadium

Information: www.thehelix.co.uk and www.falkirkcommunitytrust.org


Beinn Mhanach - Breadalbane

Map: Glen Orchy and Loch Etive, Harvey’s Mountain Map, Schiehallion, ben lawers and Glen Lyon

Distance: 14 Miles/22km

Approx Time: 8-9 hours

Start/finish: Bridge of Orchy Station


Pitlochry and Moulin - Perthshire

Map: Pitlochry Walks Network

Distance: 5 miles/8km

Approx Time: 2- 3 hours

Start/finish: Pitlochry Tourist Centre


An Sgarsoch – Perthsire/Aberdeenshire

Map: Braemar and Blair Atholl

Distance: 10 – 12 hours

Approx Time: 10 – 12 hours

Start/finish: Lin of Dee Carpark, 10 km west of Braemer

Information: Braemer TIC


Around Tomintoul - Aberdeenshire

Map: Avimore and Grandtown

Distance: 3 miles/5km

Approx Time: 1.5 – 2 hours

Start/finish: Public car park in Tormintoul


Stob A’Choire Mheadhoin & Stob Coire Easian - Lochaber

Map: Harvey Mountain Map, Ben Nevis and Glen Coe

Distance: Approx 9 miles/12km

Approx Time: 5 – 7 hours

Start/finish: Car parking area above Fersit



Ben Nevis & the Carn Mor Dearg Arete - Lochaber

Map: Harvey Mountain Map, Ben Nevis and Glen Coe

Distance: About 8 miles/13km

Approx Time: 7 – 9 hours

Start/finish: Upper Polldubh

Information: The visitor centre in Glen Nevis


Sgurr Gaorsaic - Kintail

Map: Harvey Mountain Map, Knoydart, Kintail and Glen Affric

Distance: 9 miles/14km

Approx Time: 6-8 hours

Start/finish: Morvich Countryside Centre, off A87

Information: Morvich Countryside Centre


Goigach and The Fiddler - Assynt

Map: Harvey Mountain Map

Distance: 10 miles/16km

Approx Time: 6-7 hours

Start/finish: Minor road to Achitibuie

Information: Ullapool TIC, 01854 6124896


Ben Stack - Sutherland

Map: Cape Wrath

Distance: 6 miles/10km

Approx Time: 3-5 hours

Start/finish: A838 road near the turn-off




The Lodge on Loch Lomond is perfectly situated for a range of outdoor activities and water sports. From hill walking to golfing, jet skiing to cruising, fishing to shooting, and quad biking to four wheel drive, we work with a range of local companies who can help make your stay at the Lodge that little bit more energising.

Ask Reception for full details.                                                          Call 0


David Marshall Lodge Visitor Centre, Queen Elizabeth Forest Park, Aberfoyle, Stirlingshire, FK8 3SY

www.goape.co.uk                                                              T: 0160389550

Go Ape is an award-winning high wire forest adventure course of rope bridges, Tarzan swings and zip slides up to 40 feet up in the trees. Appealing to a wide range, customers are fitted with a climbing harness, given instructions, and then trek from tree to tree high above the forest floor.


https://www.4x4adventures-scotland.com/                        T: 01436 648595

Outdoor activity provider of 4 x 4 experiences around the Loch Lomond Area.


Located on the beach just next door to the hotel – offering a range of watersports.
https://lochlomond-scotland.com/                                      T:03335770715


www.lochlomondshooting.co.uk                                T: 01389 711190

Airport telephone Information

Prestwick Airport                                                                     T: 08712230700

Glasgow Airport                                                                       T: 08444815555


Loch Lomond Aquarium

Based at Loch Lomond Shores.                                                T: 01389 721500



Soar at Intu Braehead (40 mins from Luss)       General T: 01417393324

www.soar.intu.co.uk                 Real Snowslope: T: 01417393324



Our bar stocks an extensive range of Scottish Whiskies, gins, wines, beer and other spirits.


Breakfast is served to your table in Colquhoun’s Restaurant - Monday to Friday from 7am to 10am. At weekends breakfast is served from 8am to 10am. If you would like to have breakfast before 7am, please contact the restaurant.

Call 145

Bike Hire & Canoe Hire

Can You Experience                                                            T: 01189 756251


Cycle Luss  (Electric Bike Hire)                                         T: 07588393919    info@cycleluss.com                                                         

Boat Hire/Trips

Cruise Loch Lomond                                                     T: 01301702356 (15% discount code LOLL use on their website at the point of check out)
Beau Jangles                                                                     T:  07979221768

Highland Cow Tours                                                        T:  07918137021
Email: culagcottage@gmail.com



Dumbarton Castle                                              T: 01389 732167

Inveraray Castle                                                 T: 01499 302203

Stirling Castle                                                      T: 01786 450000


Champagne & Chocolate dipped strawberries in bed perhaps?             Call 145


Please allow us time to have your room fresh and tidy for the next guest as it was for you, by returning your key to our team by 11am.

Extended checkout available on request £10.00 per hour – subject to availability.


The nearest chemist is:
Boots The Chemist, Helensburgh                                  
T: 01436 676573

Open Monday to Friday, 9am – 6pm, Saturday 9am – 5.30pm.

 Children Welcome

Our hotel, like Colquhoun’s restaurant and bar is a child friendly environment. We always have colouring books, crayons and some toys and games to keep your child amused, as well as high chairs for dining. Ask for details.


St. Mungo’s  Episcopal Church                                    T: 01389 513365

Main St, Alexandria, Dunbartonshire G83 OBN

Vale of Leven Baptist Church                                         T: 01389 757471

Bridge St, Alexandria, Dunbartonshire G83 OTA

Methodist Church – Alexandria                                    T: 0141 952 1772

Sunday 11am – 12pm noon

Albert St, Alexandria, Dunbartonshire G83 0AB

St. Kessog’s R.C Church                                                   T: 01389 753080

Vigil Mass Saturday 6.30pm, Sunday 9.00 & 11.30am

Balloch Rd, Alexandria, Dunbartonshire G83 8LQ

Bonhill Church of Scotland                                            T: 01389 756516

Monday to Friday 9am – 12pm noon

Main St, Bonhill, Alexandria, Dunbartonshire G83 9HR

Luss Parish Church – Church of Scotland – Scotland’s prettiest church  T: 01436 860240

Sunday 11.45am – 12.45pm                                       www.lusschurch.com

Conference Facilities

We have three conference suites to suit all needs and sizes. Access a range of smart technologies, plasma screens and state of the art presentation equipment.

The McMillan Room measuring 24m x 9m

The Glen Lomond Suite measuring 20m x 9 m

The Glen Luss Room measuring 10m x 14m

Contact Numbers

Housekeeping 8am – 4pm                                                           Call 0

Room Service 24hrs                                                                      Call 145

Night Porter 11pm – 7am                                                             Call 145

Reception                                                                                        Call 0

Credit Cards

We accept Mastercard, Visa, Switch and Maestro


Cruise Loch Lomond, Tarbet                                T: 01301 702356

Sweeney’s Cruises, Balloch                                   T: 01389 752376


The Local Dentist

Margaret Colvin B.D.S.                                          T: 01389752000

The Old Post Office, Bank Street, Alexandria


NHS 24                                                                          T: 111

Lomond Doctors

Vale of Leven Hospital                                           T: 01389 754121

North Main St, Alexandria, Dunbartonshire G83 0UA

In case of medical emergency                             Call 999


Auchentoshan Distillery                                        T: 01389 878561

Glen Coyne                                                                   T: 01360 550254

Oban Distillery                                                           T: 01361 572004


Email –  Hotel                                     res@loch-lomond.co.uk



Carmen Trout Fishery                                          T: 07745647156

Cardross Road, Dumbarton G82 4PY

Loch Lomond Fishing

Carbeth Fishery                                                       T: 01360771006

Ferries – Hebridean & Clyde

Caledonian MacBrayne                                        T: 01475650100


Festive Breaks

Check our website for the fantastic festive packages www.loch-lomond.co.uk


Gift Vouchers

Treat yourself or your loved ones to a Lodge on Loch Lomond Gift Voucher – presented in a stylish gift box and bag, we can design a gift to suit your budget.

Available at www.loch-lomond.co.uk/giftvouchers and at reception      Call 0

Golf Courses

The Carrick                                                             T: 01389 727679

The world class 18 hole golf course “The Carrick” is located a short distance from the hotel and opened on the 1st of June 2007. Challenge, variety and playability have been carefully integrated into the design to ensure an exciting and enjoyable golf experience for golfers of all abilities. Multiple tee placements on each hole provide a tremendous variety in yardage ranging from 5,200 yards from the forward tees to more than 7,000 yards from the championship tees.

Call the Golf Pro Shop to book. Golf shoes and Golf Clubs can be hired.

Vale of Leven Golf Club, Alexandria                         
T: 01389 752351

Cardross Golf Club                                                          T: 01389 841754

Dumbarton Golf Club                                                      T: 01389 732830

Helensburgh Golf Club                                                    T: 01436 674173

Loch Lomond Golf Club                                                  T: 01436 655555

 Guest Comment Card

We are pleased to hear your comments, please fill out your comment card and pass to Reception.


Hair Salons

Josef – Helensburgh                                             T: 01436 678293

Open Tuesday to Saturday 9.00am – 5.30pm

50 Shades Hair Salon – 8 Leven Street Alexandria     T: 01389 757430

Open Tuesday, Wednesday & Friday 9am – 5pm  Thursday 9am-8pm and Saturday, 9am – 3pm

 Horse Riding

Argyll Adventure                                                               T: 01499302611

Inverary, Argyll, Scotland, PA32 8XT

 A & J Cochno Livery Stables

4 West Cochno Holdings, Cochno Rd, Hardgate, Clydebank, Dumbarton, G81 5QQ     T: 01389 873337

Colgrain Equestrian Centre                                            T: 01389 842022

Cardross, Dunbartonshire G82 5HG

Duncryne Equestrian & Trekking Centre                      T: 01389 830425

Little Duncryne Farm, Gartocharn, Loch Lomond, G83 8NG



The hotels complimentary wireless internet is available in all areas of the hotel. To access this please select the McMillan network. The password is TheLodge (password is case sensitive). We also provide internet network cable’s which can be located beside your bedroom television.


You will find an iron and ironing board located within your room.



Want to get or stay in shape? We can help. Reception can suggest running routes for you.



Scotkart, Clydebank. www.scotkart.co.uk               T: 01419518900

Kilt Hire

Totally Tartan Kilt Makers                                  T: 01389 721800

Unit 18, Lomond Galleries, Main Street, Alexandria, G83 OUG


Mini Bar

All of our bedrooms contain a mini bar – however these are stocked on request with a range of beverages and snacks, please contact Reception should you wish this to be arranged and when settling your bill at Reception on check out, advise on the items consumed.  Bottled water is provided inside the mini bar complimentary.


We stock Midge repellent which is available for purchase at Reception.   Call 0


The Burrell Collection                                                       T: 01412870047

Pollok Country Park, 2060 Pollokshaws Rd, Glasgow

The College of Piping                                                        T: 01413343587

16-24 Otago Street, Glasgow, G12 8JH

Gallery of Modern Art                                                      T: 01412873050

Queen Street, Glasgow, G1 3AZ

Scottish Football Museum                                               T: 01416166106

Hampden, Hampden Park, Glasgow, G42 9BA

Riverside Museum of Transport and Travel            T: 01412872720

100 Pointhouse Rd, Glasgow, G3 9RS

Kelvingrove Art Gallery and Museum                     T: 01412769599

Argyle Street, Glasgow, G3 8AG

Glasgow Science Centre, GSC IMAX Theatre and the Glasgow Tower    T: 01414205000

50 Pacific Quay, Glasgow, G51 1EA


National Park

Loch Lomond & The Trossachs National Park            T: 08453454978



If you would like a paper delivered to your room, please contact Reception.   Call 0


Paddle Steamer

Main of the Loch, Balloch                                                           T: 01389 711865


Sir Walter Scott, Loch Katrine                                       T: 01877 376316


The Waverley                                                                        T: 01412432224

The last sea-going paddle steamer in the world.



Paintball Alexandria                                                          T: 01389 710795

www.paintballalexandria.co.uk                                   M: 07712440948



Our Reception is open daily from 7am – 11pm                                         Call 0

Room Service

See QR code for menu  – available 24hrs a day.                           Call 145


Safari Park

Blair Drummond Safari and Adventure Park              T: 01786 841456

Based at Stirling                                                            www.safari-park.co.uk

Sailing Boat

Rosneath Castle Park                                          T: 01436 831391

Seaplane Excursions

Loch Lomond Seaplanes                                       T: 01436 675030


Loch Lomond Shores, Balloch.                              T: 01389 722406

Smoking Policy

Smoking is not permitted in any public area or bedroom.



Loch Lomond Taxis Best service, Best Prices.               T: 07834782250
TOA                                                                                              T: 01389742121
Wrights                                                                                      T: 01389721020


For room to room – Dial 1 in front of the room number or 2 in front of the room number for our Munro annex building


You will find a portable fan located within your room.

Theme Park

M & D’s Scotland’s Theme Park                                    T: 01698 333999

Strathclyde Country Park, Motherwell, ML1 3RT



Contact Reception for details on the toiletries we stock.                            Call 0

Travel Route

Planning your drive for the coming day? The Reception team can provide a printout with the best route, driving time, and distance.


The West Highland Line Helensburgh Upper to Oban or Fort William.


Fares and train times                                                        T: 08457484950

Timetable Information                                               www.firstgroup.com/scotrail



Require an umbrella? Ask at Reception.



For more information on the Lodge on Loch Lomond, special offer breaks or to book your next visit, see our website.                         www.loch-lomond.co.uk


For the most romantic wedding imaginable, we have two main wedding suites accommodating up to 150 guests and we provide a variety of flexible wedding packages – Contact Reception or our Events Team for a show round or further information.                                                                                                            Call 0

Whisky Tasting

Taste 3 classic malts in the comfort of our lounge bar with one of our in-house whisky champions – ask at the bar or reception for more details.

Journey with Taste                                                           T: 07837 936108

Whiskey Tasting and Tour Experiences                    www.journeywithtaste.co.uk


Rosneath Castle Park                                          T: 01436 831208                                     




Room Service - order from our Dinner Menu until 9pm

Download the Room Service Dinner Menu PDF

Download the Room Service Dinner Menu PDF

Room Service - order from our Sandwich Menu from 9pm

Download the Room Service Sandwich Menu PDF

Download the Room Service Sandwich Menu PDF


Make the most of your time at The Lodge with our #STAYAPPY!

  • get in touch with our team easily
  • find useful info and tips about your stay
  • view dining options and book
  • explore local guides and things to do
  • exclusive offers


How Do I Make A Reservation?

Bookings can be made via the booking page: Book A Room  or by telephone +44 (0)1436 860201, certainly should you have an enquiry you can also email our reservations team on: res@loch-lomond.co.uk

Reservation Support

near_me Loch Lomond Luss,Argyll & Bute G83 8PA

call+44 (0)1436 860201