Careers at the Lodge on Loch Lomond

New Job Opportunity - 27th January 2022

Spa Receptionist

The brand new AmberRose Spa situated in The Lodge on Loch Lomond Hotel in the beautiful village of Luss has positions available for part-time spa receptionists.

The AmberRose Spa is looking for talented part–time beauty receptionists with skills and personality. If you have a passion for making people feel better and have plenty of individuality, we want to hear from you.

The AmberRose Spa combines luxury Spa therapies with beauty treatments.

We strive to provide the Wow Factor for all of our guests and create an inclusive environment for all. We are searching for passionate and confident receptionists who work hard to achieve a welcoming and personalised experience for every guest.

You will be given training in all of our brands and treatments.

Requirements:

  • A keen interest in wellbeing, beauty and sustainability
  • Excellent customer service skills and a true passion for making others feel better when greeting all clients
  • Accurately book, change and cancel spa appointments using our booking systems and utilize computer systems with skill and proficiency to document client information ensuring clients’ confidentiality at all times
  • Answer the telephone promptly and provide all callers and clients with detailed descriptions of spa treatments, products, packages, services and hours of operations
  • Going above and beyond for clients to make sure they received the Wow factor
  • Confident in building relationships with your clients and recommending products
  • Drive to maintain a clean, safe, fully stocked and well organised work area
  • Assist in all areas of spa operation as requested by management
  • Flexibility and availability to work evenings, weekends and bank holidays

We offer a fantastic benefits package including:

  • Full training provided through a mix of in house and external courses
  • Competitive rate of pay
  • 28 days holiday per year (pro rata)
  • Uniform provided.

Own transport required due to our location and limited public transport.

Please send your CV to val.allan@loch-lomond.co.uk

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New Job Opportunity - 24th January 2022

Beauty Therapist

The brand new AmberRose Spa situated in The Lodge on Loch Lomond Hotel in the beautiful village of Luss has a position available for full-time beauty therapists.

The AmberRose Spa is looking for talented full–time beauty professionals with skills and personality. If you have a passion for making people feel better and have plenty of individuality, we want to hear from you.

The AmberRose Spa combines luxury Spa therapies with beauty treatments.

We strive to provide the Wow Factor for all of our guests and create an inclusive environment for all. We are searching for passionate and confident therapists who work hard to achieve a welcoming and personalised experience for every guest.

You will be given training in all of our brands and treatments.  Therapists have the opportunity to achieve sales incentives and commission.

Requirements:

  • A keen interest in wellbeing, beauty and sustainability
  • NVQ Beauty Therapy Level 2, 3 or equivalent
  • Excellent customer service skills and a true passion for making others feel better
  • A team player
  • Going above and beyond for clients to make sure they receive the Wow Factor
  • Confident in building relationships with your clients and recommending products
  • Drive to maintain high standards of treatment service and retail recommendations
  • Flexibility and availability to work evenings, weekends and bank holidays

We offer our therapists a fantastic benefits package including:

  • Full training provided through a mix of in house and external courses
  • Career development and progression opportunities
  • Competitive rate of pay
  • Opportunity for commission and incentive bonuses
  • 28 days holiday per year (pro rata)
  • Uniform provided.

Own transport required due to our location and limited public transport.

Please send your CV to val.allan@loch-lomond.co.uk

We look forward to hearing from you!

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New Job Opportunity - 2nd December 2021

Finance Assistant
We are recruiting for a Finance Assistant to join our Finance Team at the busy 4* Lodge on Loch Lomond hotel based on the banks of Loch Lomond, in the village of Luss.

This is a full time role, Monday to Friday 9am - 5.30pm and we are looking for an enthusiastic, organised and committed individual who is looking to be involved in all aspects of the finance department.

Responsibilities include but are not limited to:

  • Income audit of all daily business takings and revenue
  • Reconcile all daily business ledger movements, update and post spreadsheets to our accounting system
  • Reconcile all till reports
  • Process purchase ledger invoices
  • Monthly supplier statement reconciliation
  • Generate weekly reports of business income/expenditure for all Heads of Department
  • Process weekly sales invoices
  • Credit control of sales ledger facility
  • Update income/expenditure spreadsheets and post to our accounting systems
  • Bank reconciliation
  • Data entry of all company employees weekly working hours
  • Assist finance manager with monthly payroll processing
  • Liaise with heads of department and other senior staff
  • Provide Ad hoc support to enable the efficient running of the finance department.

Experience required:
Ideally qualified to at least HNC level
Previous experience would be preferred but is not essential
Previous practical experience of Sage line 50 and Sage payroll is essential
Able to work efficiently, under pressure and to tight deadlines.

Own transport required due to our location.
Applications to be sent to val.allan@loch-lomond.co.uk

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New Job Opportunity - 2nd November 2021

Senior Receptionist/Reservations
We are currently recruiting for a full time Senior Receptionist/Reservationist and are looking for a candidate with excellent customer service and organisational skills who can work well under pressure in a fast paced hotel environment. Assisting in the day to day running of our reception/reservations department ensuring a high standard of guest service and hospitality, excellent command of written and spoken English is essential. . Communication skills are key.
In addition to the main duties which include check in/check out, handling of reservations via telephone and email for The Lodge on Loch Lomond and The Inn on Loch Lomond. Preparation of arrivals, cash handling and end of day reconciliation.  You will also be expected to manage the team, ensuring procedures and policies are followed, handling of any complaints that do arise, provide guidance and training to the team, assist with rota planning.
Full Time position 5 days out of 7 including weekends, various shifts therefore flexibility is required.

Applications to be sent to heather.conway@loch-lomond.co.uk

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Current Job Opportunities - Update as of  1st July 2021

We have some great opportunities open at the moment for The Lodge on Loch Lomond & The Inn on Loch Lomond ........ if you are enthusiastic and have a passion for providing an excellent customer experience we would love to hear from you!!

Currently recruiting for Chefs of all levels
Currently recruiting for Front of House/Waiting staff of all levels up

Applications to val.allan@loch-lomond.co.uk

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NO RECRUITMENT AGENCIES.